FAQ & Support

How can I customize a postcard in the app?

To customize a postcard, simply follow these steps: Choose an image template from the available options in the application. Add a title and description for the back of the postcard to make it unique. Enter the delivery address details to ensure the postcard reaches the intended recipient. Proceed to the checkout view where you can review the order summary and make a secure payment using Apple Pay.

Can I manage my account information in the app?

Yes, you have full control over your account. From the account view, you can: View your first and last name. Log out to secure your account when not in use. Delete your account and all associated data if you choose to discontinue using the app.

What are the available authentication methods for accessing the app?

The app provides multiple authentication options for your convenience: Sign In with Apple: Utilize your Apple ID for a quick and secure sign-in experience. Login: Use your registered email and password for a traditional login experience. Normal Register: If you're new to the app, register by providing a valid email and creating a password to start customizing your postcards.

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